Eight départements, one service
From our base in Champigny-sur-Marne, in the Val-de-Marne, we cover all of Île-de-France: Paris, Seine-et-Marne, Yvelines, Essonne, Hauts-de-Seine, Seine-Saint-Denis, Val-de-Marne and Val-d'Oise, a total of 1,286 municipalities. The servicing price is the same everywhere and travel is never charged, whether you live in central Paris or in the outer suburbs. Homeowners, tenants, shopkeepers, offices or managing agents: everyone enjoys the same terms and the same level of service.
Rounds planned by area
Rather than crossing the region several times a day, our technicians work by geographical area. Appointments in the same zone are grouped on the same day. Less time in traffic means more time spent on your unit, fewer delays and fewer kilometres driven. This way of working is also part of our commitment to energy sufficiency.
A set arrival time
When you book, you choose a day and then a set arrival time, morning or afternoon, between 7:30 am and 7:30 pm. Our area-based rounds let us keep to that time. We confirm the appointment the day before, and the technician lets you know when they are on the way. For a breakdown, a visit usually takes place within 24 to 72 hours depending on the season and the area. For a shared building, a set of offices or several shops, we organise grouped visits: tell us about your equipment on our shared buildings and managing agents page.